5 Tips for Mirroring Others1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in your chair. When they cross their legs or fold their arms, you do the same.2. Vocabulary or specific words. Notice their language and the words they choose and use—their keywords, expressions, expletives, or phrases. 3. Communication style. People receive, process, and deliver information in different ways. Notice whether someone is results driven or relaxed, emotional or pragmatic, talkative or observant. Recognizing their style will enable you to adapt your style to theirs to build rapport and improve communication.4. Vocal style. a. Speech rate—If they are talking fast, you talk fast. If they are talking slowly, you talk slowly. Consider rhythm, pace, and tempo. b. Volume—If they are speaking quietly and softly, match their volume. c. Tone—Mirror their emotion, tone, and pitch. You can even seek to mirror their grammar and dialect, as long as it is discreet and respectful.

— Susan C. Young

7 Ways to Improve Eye Contact at any Time1. Relax into the moment by smiling.2. Practice making eye contact with people you trust, so that when you are with strangers, it is easier to form a connection.3. When you feel uncomfortable, begin by looking at their mouth or forehead.4. Lean in and show that you are interested and attentive.5. Put a little space between you and the other person.6. Remember that the other person may be feeling just as awkward.7. Don’t give them a blank stare throughout a conversation. Rather, practice gazing down or to the side every few moments so that you appear relaxed.

— Susan C. Young

7. “When a foundation is built following sound structural principles, with solid, high-quality materials, anything that is layered on top is more secure, durable, and resilient. Your integrity works the same way.

— Susan C. Young

9 Reasons Why Improving Your Posture is Importantly projecting strength and excellence in your physical presence, you will. . . 1. Look better and feel better.2. Appear, and be, more fit and healthy.3. Powerfully influence your mindset.4. Appear more confident, self-assured, and competent.5. Carry yourself with more purpose and intention.6. Breathe deeper and get more oxygen in your body, which will improve your energy and health.7. Reduce or prevent back pain and muscle tension.8. Improve productivity by energizing your physiology.9. Make a significantly more positive impression.

— Susan C. Young

A “brand” identifies how you are unique and different. It is an attention-getter to help you stack up against your competitors. It also shares with us what we can expect by doing business with you.

— Susan C. Young

Absolutely everything associated with your success is relationship based and emotionally connected. Developing your emotional intelligence is one of the wisest action you can take for personal and professional transformation.

— Susan C. Young

Access your joy within; feel and focus on it, allowing it to expand to fill your entire being.

— Susan C. Young

Accompanied by good eye contact, a smile serves as an immediate icebreaker to warm up relations and turn a stranger into a friend.

— Susan C. Young

According to the “universality studies” conducted by psychologists Paul Human, Carroll Lizard, and Friesen (1969-1972), the words Happiness. Fear. Anger. Sadness. Contempt. Surprise. Disgust.describe the natural expressions of emotion shared by the entire human race.

— Susan C. Young

Action is the key to creating the changes needed to propel you toward your chosen outcomes and help you achieve your relationship goals. How are you allocating your time, energy, and activities to ‘activate your awesome’ and contribute to making a positive first impression?

— Susan C. Young